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EXCHANGE

The Zagada Exchangetm is a premium - invitation only - online marketplace for accessing captive data,negotiating and contracting outsourcing service deals between invited Fortune 500 corporate buyers, private equity investors, and selected best - in - class service providers, who secure their seats with a Zagada Service Provider Offering (SPOtm). Each Zagada SPOtm Score is generated using our ZaXURS Parallax 3.0 Engine.

Visit our ZAX site

Parties interested in learning more should contact info@zagadaexchange.com


• Read about our Rating Service

RATINGS

Zagada ratings service is the world’s premier quantitative model – driven engine for companies and locations engaged in service globalization outsourcing.

• Service supplier ratings are executed on call centers, BPOs, ITOs and FSOs.

• Location rating are executed on Countries, Cities and Regions.

• Publicly listed companies are rated and selected for one of our 7 global, regional or sector equity indexes.


Click here to learn more about our Analytic Rating Engine

 


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RESEARCH

Zagada provides customized research assignments for clients with three different service offerings. These engagements include:

• Validatus™ A service designed to give you instant validation or assessment on queries.

• FastFact A service developed to give clients quick turn around within 24-48 hours or less.

• Compendium™ A service distilled to provide clients with one to six month assignments.

Club Zagada subscribers receive attractive discounts on our reports and the services discussed above.

• Wage360™ New Zagada Wage-Cost Data Engine Provides Dynamic Insight on Global IT-BPO Employee Costs - Read more

• Click on the Club Zagada logo below to learn more.


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ADVISORY

Zagada Advisory unit uses propietary decision-making tools to help clients solve their sourcing and selection challenges.

We have systematized the sourcing process to lower search cost and accelerate decision-making. Some of our proprietary tools include:


• CDAM™


• METACARE™


• METASHARE™


• dGNP™


• ADAPTIVISM™


• Click here to read more about our Analytic Tools


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PUBLICATIONS

  • Caribbean & Central America (CCA) BPO & Contact Center Report 2012

    Caribbean & Central America (CCA) BPO & Contact Center Report 2012
    Order your copy of the new Zagada Institute Caribbean & Central America (CCA) BPO & Contact Center Report 2012. Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
    Read Summaries | Purchase Report

  • report cover

    Central America Contact Center & BPO Report 2010
    Order your copy of the new Zagada Institute Central America Contact Center & BPO Report 2010 . Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
    Read Summaries | Purchase Report

  • report cover

    Caribbean Contact Center & BPO Report 2008 - 2010
    Order your copy of the new Zagada Institute Caribbean Contact Center & BPO Report 2008. Gain powerful insights on comparing key cities, vendors and economics. Buy today.
    Read Summaries | Purchase Report

  • report cover

    Colombia: Bogota / Cali / Medellin City DataSets 2010 - 2012
    Zagada NearshoreContact Center & BPO Site Selection Operating Cost & Demographic Value Analysis Report. (ZaCOVA)
    Request Download (PDF): Zagada Colombia: Bogota / Cali / Medellin City DataSets

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