REPORTS

• Zagada publishes its BPO contact center research reports under its Zagada Institute brand and co-publishes IT outsourcing reports with Waagstein Research.

• Zagada also publishes a weekly Nearshore Journal newsletter and Nearshore Journal News Briefs on outsourcing developments.

• Zagada Institute also provides market analysis on publicly traded companies engaged in global outsourcing as well as provide financial ratings on privately held BPO and IT service provider companies.

• Click below to puchase and review our reports

RESEARCH

We provide customized research assignments for clients with three different service offerings. These engagements include:

• Validatus™ A service designed to give you instant validation or assessment on queries.

• FastFact A service developed to give clients quick turn around within 24-48 hours or less.

• Compendium™ A service distilled to provide clients with one to six month assignments.

Club Zagada subscribers receive attractive discounts on our reports and the services discussed above.

• Click on the Club Zagada logo below to learn more.

ADVISORY

Zagada Advisory unit uses propietary decision-making tools to help clients solve their sourcing and selection challenges. We have systematized the sourcing process to lower search cost and accelerate decision-making. Some of our proprietary tools include:

• CDAM™

• METACARE™

• METASHARE™

• dGNP™

• ADAPTIVISM™

• Click here to read more about our Analytic Tools