EXCHANGE
The Zagada Exchange (ZAX™) is under development as a Zagada Labs Project for early first quarter 2009 deployment. This will be the world’s first online marketplace for real-time contracting of outsourcing services negotiation between corporate buyers and service suppliers of contact center and business process outsourcing (BPO) services.
The ZAX™ will change the transactional landscape between corporate buyer and seller by standardizing our Zagada call center and BPO (ZaCCURS, ZaBURS) rating system requirement as a pre-requisite for service supplier participation.Read More
Parties interested in learning more should contact ZAX@zagada.com
• Read about our Rating Service
RATINGS
Zagada ratings service is the world’s premier quantitative model – driven engine for companies and locations engaged in service globalization outsourcing.
• Service supplier ratings are executed on call centers, BPOs, ITOs and FSOs.
• Location rating are executed on Countries, Cities and Regions.
• Publicly listed companies are rated and selected for one of our 7 global, regional or sector equity indexes.
• Click here to learn more about our Analytic Rating Engine
RESEARCH
Zagada provides customized research assignments for clients with three different service offerings. These engagements include:
• Validatus™ A service designed to give you instant validation or assessment on queries.
• FastFact A service developed to give clients quick turn around within 24-48 hours or less.
• Compendium™ A service distilled to provide clients with one to six month assignments.
Club Zagada subscribers receive attractive discounts on our reports and the services discussed above.
• Click on the Club Zagada logo below to learn more.
• Click here to visit our eStore
ADVISORY
Zagada Advisory unit uses propietary decision-making tools to help clients solve their sourcing and selection challenges.
We have systematized the sourcing process to lower search cost and accelerate decision-making. Some of our proprietary tools include:
• CDAM™
• METACARE™
• METASHARE™
• dGNP™
• ADAPTIVISM™
• Click here to read more about our Analytic Tools
PUBLICATIONS
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Central America Contact Center & BPO Report 2010
Order your copy of the new Zagada Institute Central America Contact Center & BPO Report 2010 . Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
Read Summaries | Purchase Report -
Caribbean Contact Center & BPO Report 2008 - 2010
Order your copy of the new Zagada Institute Caribbean Contact Center & BPO Report 2008. Gain powerful insights on comparing key cities, vendors and economics. Buy today.
Read Summaries | Purchase Report -
Philippines IT & BPO Services Executive Report 2008
Order your copy of the new Zagada Institute Philippines IT & BPO Services Executive Report 2008. Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
Read Summaries | Purchase Report -
Mexico IT Services Executive Report 2008
Order your copy of the new Zagada Institute Mexico IT Services Executive Report 2008. Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
Read Summaries | Purchase Report



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