EXCHANGE

The Zagada Exchange (ZAX™) is under development as a Zagada Labs Project for early first quarter 2009 deployment. This will be the world’s first online marketplace for real-time contracting of outsourcing services negotiation between corporate buyers and service suppliers of contact center and business process outsourcing (BPO) services.

The ZAX™ will change the transactional landscape between corporate buyer and seller by standardizing our Zagada call center and BPO (ZaCCURS, ZaBURS) rating system requirement as a pre-requisite for service supplier participation.

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Parties interested in learning more should contact ZAX@zagada.com


• Read about our Rating Service

RATINGS

Zagada ratings service is the world’s premier quantitative model – driven engine for companies and locations engaged in service globalization outsourcing.

• Service supplier ratings are executed on call centers, BPOs, ITOs and FSOs.

• Location rating are executed on Countries, Cities and Regions.

• Publicly listed companies are rated and selected for one of our 7 global, regional or sector equity indexes.

• Click here to learn more about our Analytic Rating Engine

 

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RESEARCH

Zagada provides customized research assignments for clients with three different service offerings. These engagements include:

• Validatus™ A service designed to give you instant validation or assessment on queries.

• FastFact A service developed to give clients quick turn around within 24-48 hours or less.

• Compendium™ A service distilled to provide clients with one to six month assignments.

Club Zagada subscribers receive attractive discounts on our reports and the services discussed above.

• Click on the Club Zagada logo below to learn more.

• Click here to visit our eStore

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ADVISORY

Zagada Advisory unit uses propietary decision-making tools to help clients solve their sourcing and selection challenges.

We have systematized the sourcing process to lower search cost and accelerate decision-making. Some of our proprietary tools include:

• CDAM™

• METACARE™

• METASHARE™

• dGNP™

• ADAPTIVISM™

• Click here to read more about our Analytic Tools

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