Club Zagada is our premium research, news, analysis and advisory subscription service. Subscribers enjoy significant savings on our reports, service supplier profiles, decision-making insights, priority analysts’ access, discounted customized research and business development analytics support.
We invite you to become a Club Zagada Americas client. Our Club Zagada subscription service provides you with separate regional contact center and IT research report packages on the Americas (Latin America and the Caribbean), Asia and Europe, as well as a global subscription to our complete report and service portfolios.
This marketing information focuses on our Americas Contact Center Report Series (Americas CCS) subscription offer and summarizes our other offerings. A total of 16 countries and 34 cities are analyzed in detail. Countries covered include, Mexico, Argentina, Brazil and Chile in South America, the Seven Central American markets and the Dominican Republic, Puerto Rico, Jamaica, Barbados, St. Lucia and Trinidad in the Caribbean segment.
Subscription is available in four licenses: Single User, Site License (2-10 users), Corporate License (11-500 or a geographic region), and Global.
Single price |
Total Series Price |
Subscription Price |
Subscription Savings |
License Users |
|
Single License | US$4,395 |
US$21,975 |
US$4,475 |
1 |
|
Site License | US$5,895 |
US$29,475 |
US$6,475 |
10 |
|
Corporate License | US$7,895 |
US$39,475 |
US$7,975 |
All Americas Units |
|
Global License | US$15,895 |
US$79,475 |
US$19,000 |
Entire corporation |
|
Subscribe Now!! |
Mexican Executive Call Center Report 2007, Argentina Executive Call Center Report 2007, Brazil Executive Call Center Report 2007, Central America Call Center Report 2007 and the Caribbean Call Center Report. The Chile Executive Call Center Report is scheduled for publication in April 2007.
We are the only research firm exclusively focused on contact center and IT outsourcing analytics covering Latin America and the Caribbean. Each country is given a proprietary Zagada “Cultural Acuity Domain Model” (CDAM). Asia and Europe are covered in partnership with Waagstein Research. Our complete service coverage will give you access to data on 30 markets and 100 cities.
Our 100% money back guarantee, our pledge to supplement additional research data on key needed data points at no additional costs to you, and access to our analyst year – round rather that for a couple hours, is unmatched in the industry. This gives you a no risk approach in dealing with us.
We developed the “Executive” report series on larger markets to give detail site selection, human capital and expansion cost estimates on both Tier 1, Tier 2 and Tier 3 cities in each market we cover. We treat cities as a state within a state, which we call “city sovereign.” No other firm does this.
We Provide detail revenue and performance analysis on over 200 contact center, BPO and IT service providers to facilitate sourcing, investing, partnering, and acquiring. Our IT coverage will increase the private companies we evaluate in excess of 500.
Our upcoming Zagada Portal and ZagadaGO services will give you fresh, customizable, real-time access to important cost estimates, demographic and site selection data points through our upcoming Zagada Portal and ZagadaGO mobile services. Our portal and mobile services are being offered at preferred pre-launch prices for new and existing Club Zagada clients. We welcome your membership
Our BRIC and Asian IT reports are being co-published with Waagstein Research.